Berenice Saenz
1265 N Redwood Rd Apt # 121B
Salt Lake City, UT 84116-4713
Cel. 801 6519976
berenice_151@hotmail.com
HIGHLIGHTS OF EXPERIENCE
- Developed a broad range of skills which suit the needs of many employers.
- Able to confidently carry out the duties you are seeking with a minimum of instruction.
- Ability to estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
- Interpersonal skills and ability to motivate staff to higher achievement.
- Ability to perform basic math, including calculation of fractions, percents and ratios; read technical information, and solve practical problems.
- Ability to work with diverse individuals and groups; work with data of different types and purposes; and utilize a wide variety of job related equipment.
- Problem solving ability to analyze issues, create plans of action and reach solutions.
- Knowledge of pertinent codes, policies, regulations and laws; food safety and handling procedures.
PERSONAL SKILLS
Effective Communications/Customer Service/People Skills
- Major work experience has been in customer service positions and I am proficient in all duties associated with customer service.
- Developed excellent interpersonal skills and effective communication skills.
- Quite confident and friendly when meeting and assisting people on all levels and able to provide them with a quality service.
- Able to efficiently, courteously, and tactfully handle customers and co-workers.
Clerical Skills/Organizational Skills
- Proficient in all duties associated with an office situation, including dealing with customer enquiries, collecting and handling money, filing, typing, etc. My present typing speed is 55 wpm.
- Operate various types of telephone systems and office equipment.
- Good organizational skills essential to the smooth running of an office, including the ordering of office requirements.
- Developed effective liaison skills to assist with the organization and communication of information.
Computer Skills
- Experience with a variety of different computer programs and systems, including (on IBM) programs which record client details, student records, and word processing (including WordPerfect 5.2 & 6.1).
- Some experience on Macintosh systems with database and word processing.
- Pick up quite quickly on new procedures’tasks as they are explained to me.
Experience
Supervisor, HMS Host; Salt Lake City, UT - 2008 - Present
- Monitors and observes the day-to-day activities of associates coordinates breaks, and keeps management informed of area activities and any significant problems.
- Coordinates with management for on-the-job training of new associates.
- Operates cash register and voids transactions as needed and maintains proper security of cash.
- Transfers supplies and equipment between storage and work areas.
- Resolves customer complaints in a manner consistent.
- Practices excellent food safety and sanitation practices.
- Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management.
Education
Salt Lake Community College, Salt Lake City, UT - Associates Degree, 2012
Midway Baptist Schools, San Diego, CA - High School Diploma, 2007
